Booking Terms and Conditions
Please read carefully our terms and conditions below. Upon booking a place at White Horse Campsite, you are deemed to have accepted these terms and conditions.
We reserve the right to ask you to leave at any point of your stay if the behaviour of any member of your party is unacceptable to us and no refund of monies will be paid.
You must vacate by 11.00 am on the day of departure and leave the pitch in a clean and tidy state. Arrival after midday unless previously requested to arrive early.
NO REFUNDS ARE GIVEN EXCEPT UNDER THE TERMS AND CONDITIONS OF THE CANCELLATION PLAN.
The plan does not cover adverse weather conditions.
We will not be liable to any person visiting, for any personal injury, fatal or non fatal unless caused by a negligent act or omission by us.
We will not be liable for any injury, loss or damage to any property including, motor vehicles and personal effects, howsoever caused or sustained.
You must ensure children in your party are properly supervised at all times, in all areas of the farm.
If you bring a dog, this remains your responsibility at all times, must be on a lead and not left unattended
Open fires are permitted, only to burn logs purchased from the farm. BBQ’s in the designated area.
Please respect other campers, no singing or music after 10.30
Once a booking has been confirmed by telephone, on the website or by email, the Visitor will be deemed to have read and accepted these terms and conditions and the general information contained on the confirmation email and on the website.
There are no lights in camping area, so please bring a torch with you.
Bookings can be made by:
- completing and returning our booking form by email
- paying the full amount by Bacs or posting a cheque made payable to Whitehorse Campsite
The person who signs the booking form is responsible for the booking and warrants that they are over 18 years of age and that the party will not exceed the numbers stated on the booking form.
We reserve the right to refuse any bookings. Group bookings are at our discretion.
Your booking is provisional until we have received your completed booking form and payment and we have issued you with confirmation of your booking as per the details you have provided on your booking form.
Please let us know of any discrepancy as soon as possible and within 5 days of receiving confirmation.
The terms contained in this contract do not affect your statutory rights.
If we do not receive the full amount payable within 3-5 working days of confirming your booking, then we withold the right to cancel your reservation.
Cancellation by You
You may cancel your holiday at any time. Cancellation will be effective on the date it is received by us in writing or by email.
Cancellation charges are payable as follows.
If you cancel:
- before 1st July we will refund your full amount less £10 handling fee.
- after 1st July but more than 14 days before your holiday is due to start we will refund 50% your holiday payments.
- less than 14 days before your holiday is due to start no refunds will be given
Change or Cancellation of the Holiday by Us
If we are unable to provide the booked holiday and have had to cancel before the holiday is due to start, you are entitled to a full refund of the money you have paid, except where the cancellation or change arises from an unforeseeable or unusual occurrence outside our control such as natural or nuclear disaster, fire or terrorist activity. Crikey, let’s hope not.
The information given on our website was correct at the time of presenting it.
Thank you for reading our Terms and Conditions, we hope you enjoy your stay with us.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.
It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. All content is copyright and reproduction is prohibited unless explicit permission is given. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Effective date: 09 January 2020
Definitions Personal Data:
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of our services or from the service infrastructure itself (for example, the duration of a page visit).
Cookies are small pieces of data stored on a User’s device.
Data Processor (or Service Providers):
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject is any living individual who is the subject of Personal Data.
User: The User is the individual using our services. The User corresponds to the Data Subject, who is the subject of Personal Data.
Information Collection And Use: We collect several different types of information for various purposes to provide and improve our services to you.
Types of Data Collected Personal Data: While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
First name and last name
Address, City, County, Postal code.
Cookies and Usage Data:
With your permission we may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us. Only persons aged 18 or over can subscribe to our mailing lists.
We may also collect information how our services are accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data:
Examples of Cookies we use:
Session Cookies: We use Session Cookies to operate our Service.
Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
Security Cookies: We use Security Cookies for security purposes.
Use of Data:
White Horse Campsite uses the collected data for various purposes:
To provide and maintain our services
To notify you about changes to our services
To allow you to participate in interactive features of our services when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our services
To monitor the usage of our services
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Retention of Data:
Transfer Of Data: Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.
Contact forms and Email correspondence: If you use our website contact form, none of the data that you supply will be stored by this website or passed to / be processed by any third party data processors. The data will be sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (otherwise known as SSL) meaning that the email content is encrypted before being sent via the internet. The email content is then decrypted by our computers and devices.
Disclosure Of Data:
Disclosure for Law Enforcement - Under certain circumstances, White Horse Campsite may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements: White Horse Campsite may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of White Horse Campsite
To prevent or investigate possible wrongdoing in connection with our services
To protect the personal safety of users of our services or the public
To protect against legal liability
Security Of Data:
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
White Horse Campsite aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the right:
To access and receive a copy of the Personal Data we hold about you
To rectify any Personal Data held about you that is inaccurate
To request the deletion of Personal Data held about you
You have the right to data portability for the information you provide to White Horse Campsite.
You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it. Please note that we may ask you to verify your identity before responding to such requests.
We may employ third party companies and individuals to facilitate our services ("Service Providers"), to provide our services on our behalf, to perform service-related services or to assist us in analyzing how our services are used.These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics: We may use third-party Service Providers to monitor and analyze the use of our website.
Links To Other Sites:
We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child/children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
The information contained in this website is for general information purposes only. The information is provided by White Horse Campsite and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.
Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of White Horse Campsite. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, White Horse Campsite takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
We may use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit: http://www.aboutcookies.org for detailed guidance.
A cookie is a small file placed on your computer's hard drive. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
More information on session cookies and what they are used for can be found here: http://www.allaboutcookies.org/cookies/session-cookies-used-for.html.
Phone: 01305 834314
We are only open for a short time each year, so please book early to avoid disappointment.
Our dates for this season (2020) are:
24th - 26th July 2020
31st July - 2nd August 2020
7th - 31st August 2020
Prices are per person/per night:
Adults: £10.00 - Children aged 5-14: £2.50
Infants under 5: FREE
Parking : FREE